Introducing an AI Voice Generated bot that can:
Replace your human call center agent, has perfect memory, perfect recall, never gets sick, can speak Spanish in various ways, and can make your customers more happy and more loyal, for a fraction of what you’re paying right now!
A FULLY FUNCTIONAL AI voice generated bot (Focused on LATAM Spanish-Speaking diverse cultures), that can replace a Human Call Center Agent completely in order to:
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Staffna’s AI agent will be able to autonomously operate across more than 5,000 applications and have Integrations with leading Contact Center as a Service (CCaaS) providers
Estimates of the yearly cost of poor customer service across 16 key economies is USD$338.5 Billion.
Call center turnover statistics show that the industry’s turnover rate averages between 30% and 45%.
90% of consumers state that they still prefer using the phone to solve issues.
Call Center agents can be inefficient, expensive and unreliable (even in the cheapest countries).
It costs between $10,000–$20,000 to replace a call center agent
Top-notch professionals working consistently to make sure that you AI bots function in a 24/7 basis.
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With over 5+ years of experience in building startups, Juan Manuel Vivas launched Staffna, Inc to be part of the groundbreaking impact AI will have over the BPO and Call Center Industry globally.
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With over 18+ years of experience in the recruiting industry, specializing in tech and finance, Scott has now joined Staffna, Inc to accelerate its road to profitability.
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Strategic and operational business executive in SaaS, telecommunications, NLP (Natural Language Processing), ChatGPT, AI; responsible for all aspects of the business from product development to sales to technology - operational, financial, product and business development.
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For the past 5 years, Pradeep has leveraged his skills in Deep Learning to apply Computer Vision and LLM approaches to challenging problems in Robotics, Video Calling, and Chatbots. Ex-Facebook , Ex-Microsoft
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Currently the VP of Sales for Dandy (Ranked # 9 on the LinkedIn Top Startups 2023: The 50 U.S. companies on the rise).
Michael grew Dandy’s revenue 833% YoY to $14MM ARR in year 1,443% YoY to $76MM ARR in year 2 and projected 89% YoY to $144 MM ARR in year 3.
He was responsible for a successful startup in Brazil for the global player Michael Page (Page Group), where he hired and trained more than 1000 professionals through an engaging culture of meritocracy and organic growth. Paulo has now joined Staffna, Inc to accelerate its road to profitability.
Top-notch professionals working consistently to make sure that you AI bots function in a 24/7 basis.
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As an experienced Senior-Level B2B Modern Sales Leader, Dan has helped scale a 4 person start-up to 400 over 6 yrs while securing $70M in VC at 100 employees. He has now joined Staffna, Inc to accelerate its road to profitability.
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With over 25+ years of experience in finance and leadership roles, Jamal has consistently delivered impactful results by revolutionizing financial operations, leading successful funding rounds, and driving revenue growth through innovative strategies.
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As a Machine Learning Engineer with over 5 years of experience, Hemanth has joined Staffna's team to build the next generation of call center AI bots.
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As a Machine Learning Engineer with over 5 years of experience, Luis has joined Staffna's team to build the next generation of call center AI bots.
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Over Thirty years of contact center management experience with emphasis in utilizing people, processes & technologies to optimize results. A self-starter experienced in motivating a large staff to help them reach their full potential. Currently Assisting Companies to transform from Multi-Channel Customer Engagement to Omni-Channel platforms to enhance customer experience.
Our team will execute a tailored onboarding with the amount of AI bots you neeed at your disposal
Not only do you get an AI agent that operates in your flows of action on a 24/7 basis, but our team of experts will be at your disposal in a 24/7 basis as well.
Your AI call center agent will operate in 24/7 basis. It will be able to receive calls from your clients, send emails, texts and follow up with them justas a normal human would do.
Your AI agent will notify you constantly of activities, reports and other tailored and unique actions you require in order to make sure that your clients are being taken care of.
Our dashboard will provide you with real time interactions between your AI agents and your clients.
Our dashboard has the ability of creating new features depending on your company requirements.
Enjoy a seamless integration on to your current Call Center / BPO framework
Let us organize your flow of action, so that your AI agent knows exactly what to do, without expensive training required.
Connect our technology with a vast array of integrations.
Visualize
Check out all of the metrics each of your agents is achieving
Track
Track live conversations and other types of activities that your agents are doing
Create
Create your call center agent from a wide variety of options ranging from accent, idioms, regions, ways of speaking and more!
24/7 Operation
Fast and easy onbarding
Metrics, reports and live notifications
100 Reliable & No training
Welcome to the future of Spanish Speaking Customer Service with AI
